• non-revenue water
  • performance-based contracts
  • water loss

The Manager’s Non-Revenue Water Handbook

Author Malcolm Farley, Gary Wyeth, Zainuddin Bin Md. Ghazali, Arie Istandar, Sher Singh
Year 2008
Topics Urban Water Management, Water Governance, Regulation and Utility Management
Level of action Water & Sanitation services/ Utility level


A Guide to Understanding Water Losses: This document introduces the challenges of drinking water in Asia, how to determine the level of non-revenue water, set strategies, raise awareness about the strategy, and understand non-physical and physical losses.