The course is available to practising water utility regulators and to non-regulators such as ministry and local government representatives, banking institutions, law and investment firms, consulting companies and regulated utility companies.
Instructors of the course are a mix of utility regulators and researchers. The course is designed to assure the utmost transfer of practices and information from experienced regulators to course participants. This characteristic allows ERRA to design training courses that focus equally on practical application and theoretical methodology and include the transfer of relevant direct experience. In addition to the formal classes presented by the instructors, the course will feature preparatory homeworks, practical exercises, simulations, participant case studies and a final test.
Participants will gain knowledge on key economic concepts guiding the operation of the sector, the challenges faced by sector participants including the wider problems of water management, and the role of the regulator and regulatory models including best practices. A core theme of the course is tariff setting and approval by the regulator: theoretical lessons will be supplemented by case study examples and a tariff setting exercise. Sufficient time will also be dedicated to the role of performance benchmarking in regulation.