This course, part of the Soft Skills Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context. Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.
What you will learn:
How to perform strategic analysis and assessment
How to perceive and assess a critical need and design a tailored solution
How to identify key stakeholders and ensure their needs are met
How to employ adaptive problem-solving
How to work through obstacles collaboratively
How to analyze failure to improve future performance