This course is intended for anyone seeking to develop their fundamental business skills, whether to increase their employability or secure a promotion. The course does not require any previous study of communication.
Faced with a daily deluge of information, we have never had greater need of clear communication skills. This free course offers you a practical grounding in using a range of communication media, which will boost your personal effectiveness, save you time and reduce your stress levels.
Improve your written and verbal communication skills
You will discover the principles of writing influential documents for work such as reports and proposals. As you learn simple frameworks for emails and meetings you’ll immediately put them into practice and increase your productivity.
You will find new confidence in your ability to make convincing presentations and conduct productive meetings – whether virtual or face to face. You will develop communication approaches that are sensitive to cultural and personal difference and are tailored to the occasion, whether online, in print or face to face.
By the end of the course, you'll be able to...
Apply and understand principles of effective communication in a range of media
Improve your writing skills for greater work and study success
Apply simple but powerful frameworks to get more out of email and telephone calls in less time
Design and create more convincing presentations and run more productive meetings
Develop cultural and interpersonal sensitivity in your communication behaviour