IWA COVID-19 Task Force

The COVID-19 pandemic is prompting questions for the water supply and sanitation sector globally. The speed and extent of the spread of the pandemic means that answers to these questions are needed quickly. While operators provide their services within a national context, scientific and operational concerns and insights are relevant across borders.

The International Water Association convened a Task Force (TF) from its membership, to provide the sector with an authoritative reference point regarding both the relevant science and operational matters.

UPDATE: Survey of utility lessons learned during the COVID-19 pandemic. See below.

Information resources on water and COVID-19

For additional details on the Task Force activities and to join the IWA COVID-19 Task Force Interest Group, IWA members can log in to IWA Connect


Issues to be addressed by Task Force

The intention of the IWA COVID-19 TF is to provide the international water sector, with state-of-the-art science (as it becomes available), on the attributions of this virus and any measures needed to protect both workers and public health.

Topics that will be considered include:

  • Water supply (presence/persistence in water sources; the fate and inactivation of the virus during treatment, including disinfection).
  • Wastewater monitoring (as a surrogate measure of the spread of the virus in communities).
  • Public health (aerosol risk in buildings; water reuse & sludge reuse schemes).
  • Worker health and safety (additional risk to water & wastewater services operations; effectiveness of existing health and safety measures).
  • Risk analysis associated with maintaining service provision.
  • Proactive customer engagement (communications on handwashing & water safety, financial difficulties associated with bill payments etc.).


Potential outputs and activities

Anticipated and potential outputs and activities include:

  • Identifying resources to be included in IWA’s online COVID-19 reference page(s).
  • Preparing authoritative White Papers/fact sheets to provide an international reference point for national governments, regulators, utility associations and individual utilities.
  • Deliver webinars on key topics.
  • Host discussion forums to support sector dialogue.
  • Synthesise key aspects on the IWA website.



The TF will be chaired by Professor Joan Rose, who will be supported by the IWA Secretariat.

The TF will include representatives from relevant Specialist Groups (SGs). SG leaders will be contacted to nominate a representative from their SG to participate in the TF.



It is anticipated that the IWA COVID-19 TF will be active over the coming 6-12 months (from April 2020 onwards). The extent of participation required will be guided by the scope of activities agreed upon and will depend upon the willingness and availability of participants. It is anticipated that there will be ad-hoc remote participation while the TF remains active.


Survey of utility lessons learned during the COVID-19 pandemic

The IWA COVID-19 Task Force is collecting information on lessons learned from water and wastewater utilities around the world during the COVID-19 pandemic. The aim of the Task Force is to compile and share best practices so that lessons learned can be put in place during the next pandemic or epidemic phases, as well as during this pandemic. The experience gained during this type of emergency will also increase the capability of water and wastewater utilities to also deal with a broad range of other future challenging circumstances.

See the survey questions and provide your input HERE

A pdf version of the survey questions can be downloaded HERE

For more details of the IWA COVID-19 Task Force and how to join the IWA COVID-19 Task Force Interest Group, log in to IWA Connect and see here