Ingmar Nopens has been a member of the IWA for the past 16 years, taking part in the activities of IWA Specialist Groups Benchmarking and Performance Assessment, and the Modelling and Integrated Assessment. This led to his involvement with the IWA Digital Water Programme. We asked him: How can digital tools be enablers to improved efficiency and sustainability in water and wastewater utilities? and How can education assist with the digitalisation of the water sector? Here's what Ingmar had to say! For more information about the IWA Digital Water Programme, visit here: https://iwa-network.org/programs/digital-water/ For more information about the IWA Digital Water Summit, visit here: https://digitalwatersummit.org/