Water and Sanitation Services

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Lack of safe and reliable water supply affects more than 800 million people worldwide; over 2.5 billion people lack adequate sanitation services. Globally, this has a major negative impact on human health, environmental sustainability and on economic development. Rapid population growth, urbanisation, climate change, pollution and inadequate financing, present unprecedented challenges to the provision of water and sanitation services.

Improving and managing universal services of water and sanitation in a holistic manner is critical to achieving the Sustainable Development Goals, and addressing the needs of millions of people around the world. To do so, it must take into account social, economic and environmental factors, while adapting to climate change risks to ensure the resilience of water and sanitation systems.

Partnering with water utilities, national and international institutions, the IWA Water and Sanitation Services programme works to ensure the safe, reliable, equitable and efficient supply and service delivery of water and sanitation. We do this through innovative pilot projects, international frameworks, and advocacy to improve regulation and policy, including the implementation of Water Safety Plans and Sanitation Safety Plans.

 

Related IWA Specialist Groups

Treatment Technologies
Water and Health

 

 

 

 

 

 

Information and Communications Technology

 

 

Rui Malheiro
Strategic Programmes Senior Officer

Projects

See projects related to this programme

Climate Smart Water Utilities

Resilience needs to be built and coordinated at the basin, city and utility level to ensure adaptation measures for wate...

Climate Resilient Water Safety Planning to Improve...

Preventative management and planning approaches, such as Water Safety Plans (WSPs), provides a simple robust framework f...

Innovators Platform

Bridging the chasm to get disruptive innovations in the water sector...

Operation & Maintenance Network

The Operation and Maintenance Network aims to contribute to the sustainability of water and wastewater services, and thr...

Digital Water Programme

The Digital Water Programme will help facilitate the journey of the water industry towards digital uptake and integratio...

Performance-Based Contracts for Non-Revenue Water ...

The financial viability and operational performance of water utilities is heavily affected by excessive levels of non-re...

Human Rights to Water and Sanitation

Since the recognition, in 2010, of access to safe drinking water and sanitation as Human Rights by the Member States of ...

Public Participation in the Regulation of Urban Wa...

In this project we look into the use of public participation within the decision making process of setting tariffs and p...

Urban Sanitation and Wastewater

Today, around 80% of all wastewater is discharged into the world’s waterways every day, where it creates health, envir...

Water Policy and Regulation

Available and sustainable management of water and sanitation for all relies upon the collective action of interdependent...

Improving Water Security for the Poor (REACH)

REACH is a new global research programme to improve water security for the poor by delivering world-class science that t...

Water Safety Plan Implementation in Africa

Improving Drinking Water Quality and Safeguarding Public Health through Water Safety Plan Implementation Water Safety P...

Water and Wastewater Companies for Climate Mitigat...

Carbon and greenhouse gas emissions are driving climate change. Changes in our climate are changes in water, as these gr...

AquaRating

Comprehensive Rating System for Water and Wastewater Utilities Improving provision of water and sanitation services f...

View past projects

Monitoring for Safe Water

Improving Knowledge and Practices for Microbial Water Quality Testing in Africa Why doesn’t water quality testing mee...

Women Professionals in Urban Water

Improving Service Delivery by Strengthening the Role of Female Water Professionals in Decision Making Human Resource Ca...

Capacity Building in Water Quality Monitoring and ...

  The IWA is currently working with other partners under a European Union – Africa, Caribbean and Pacific (EU-...

Human Resource Capacity Gaps Study

The progress many countries have made in the provision of safe water and adequate sanitation is at risk if we do not act...

Sustainable and Resilient Sanitation Service Chain...

Improving Sanitation Services to the Urban Poor through Risk Management Strategies The purpose of the project was to de...

Blog Posts

Latest opinions and insights relevant to the water sector

September 13, 2019
I was recently asked to present on the current and future challenges for a water resources manager to address. We have seen a great deal of change and progress ...
August 19, 2019
Like many public water distribution networks in the world, water utilities in Vietnam are confronted with limited funding, yet high demand for modernising infra...
July 11, 2019
Despite some progress in extending access to safely managed water services in developing countries, the world is not on track to meet SDG 6 (Clean Water and San...
June 21, 2019
You may not be aware, but Ontario is the new ‘it’ place for craft beer. There are many subtle signs of this: craft breweries popping up all over the provinc...

News / Events

DataDevelopmentDigitalisationFinance
October 9, 2019
AquaRating focuses on the challenges that water and sanitation utilities face in a comprehensive way, evaluating their performance through indicators and manage...
September 28, 2019
Líderes internacionales y locales se reunirán la próxima semana en Guayaquil, Ecuador, para generar propuestas y acciones consensuadas con el fin de abordar ...
September 28, 2019
Top international and local leaders will meet this week in Guayaquil, Ecuador to build consensual actions to address some of the most critical issues confrontin...
September 11, 2019
On the initiative Berlin’s water utility Berliner Wasserbetriebe and the Berlin Center of Competence for Water (KWB), the City of Berlin has now endorsed the ...
DataDigitalisation
September 9, 2019
AquaRating focuses on the challenges that water and sanitation utilities face in a comprehensive way, evaluating their performance through indicators and manage...
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