Water and Sanitation Services

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Lack of safe and reliable water supply affects more than 800 million people worldwide; over 2.5 billion people lack adequate sanitation services. Globally, this has a major negative impact on human health, environmental sustainability and on economic development. Rapid population growth, urbanisation, climate change, pollution and inadequate financing, present unprecedented challenges to the provision of water and sanitation services.

Improving and managing universal services of water and sanitation in a holistic manner is critical to achieving the Sustainable Development Goals, and addressing the needs of millions of people around the world. To do so, it must take into account social, economic and environmental factors, while adapting to climate change risks to ensure the resilience of water and sanitation systems.

Partnering with water utilities, national and international institutions, the IWA Water and Sanitation Services programme works to ensure the safe, reliable, equitable and efficient supply and service delivery of water and sanitation. We do this through innovative pilot projects, international frameworks, and advocacy to improve regulation and policy, including the implementation of Water Safety Plans and Sanitation Safety Plans.

Rui Malheiro
Strategic Programmes Senior Officer

Projects

See projects related to this programme

Climate Smart Water Utilities Initiative

Resilience needs to be built and coordinated at the basin, city and utility level to ensure adaptation measures for wate...

Climate Resilient Water Safety Planning to Improve...

Preventative management and planning approaches, such as Water Safety Plans (WSPs), provides a simple robust framework f...

Operation & Maintenance Network

The Operation and Maintenance Network aims to contribute to the sustainability of water and wastewater services, and thr...

Digital Water Programme

The Digital Water Programme will help facilitate the journey of the water industry towards digital uptake and integratio...

Performance-Based Contracts for Non-Revenue Water ...

The financial viability and operational performance of water utilities is heavily affected by excessive levels of non-re...

Human Rights to Water and Sanitation

Since the recognition, in 2010, of access to safe drinking water and sanitation as Human Rights by the Member States of ...

Public Participation in the Regulation of Urban Wa...

In this project we look into the use of public participation within the decision making process of setting tariffs and p...

Urban Sanitation and Wastewater

Today, around 80% of all wastewater is discharged into the world’s waterways every day, where it creates health, envir...

Water Policy and Regulation

Available and sustainable management of water and sanitation for all relies upon the collective action of interdependent...

Improving Water Security for the Poor (REACH)

REACH is a new global research programme to improve water security for the poor by delivering world-class science that t...

Water Safety Plan Implementation in Africa

Improving Drinking Water Quality and Safeguarding Public Health through Water Safety Plan Implementation Water Safety P...

Water and Wastewater Companies for Climate Mitigat...

Carbon and greenhouse gas emissions are driving climate change. Changes in our climate are changes in water, as these gr...

AquaRating

Comprehensive Rating System for Water and Wastewater Utilities Improving provision of water and sanitation services f...

View past projects

Monitoring for Safe Water

Improving Knowledge and Practices for Microbial Water Quality Testing in Africa Why doesn’t water quality testing mee...

Women Professionals in Urban Water

Improving Service Delivery by Strengthening the Role of Female Water Professionals in Decision Making Human Resource Ca...

Capacity Building in Water Quality Monitoring and ...

  The IWA is currently working with other partners under a European Union – Africa, Caribbean and Pacific (EU-...

Human Resource Capacity Gaps Study

The progress many countries have made in the provision of safe water and adequate sanitation is at risk if we do not act...

Sustainable and Resilient Sanitation Service Chain...

Improving Sanitation Services to the Urban Poor through Risk Management Strategies The purpose of the project was to de...

Blog Posts

Latest opinions and insights relevant to the water sector

April 2, 2019
Municipal and industrial water treatment is poised to enter an era of significant change, with key regulatory updates on the horizon and cost pressures putting ...
March 29, 2019
As countries across the world increasingly experience water scarcity, the ‘water-is-the-new-oil’ adage has come to the fore thousand times. So too has ‘da...
March 11, 2019
Water utilities around the world require innovative strategies to manage their available resources to satisfy pressing and increasing needs of the populations t...
February 26, 2019
IWA launched its Task Group on Performance-Based Contracts (PBCs) in 2011 to support the growing awareness and implementation of PBCs in the water sector.  A p...

News / Events

April 5, 2019
The International Water Association and the Centre for Science and Environment (CSE) sign Memorandum of Understanding for enhanced collaboration in India and gl...
March 18, 2019
This technical brief sums up the work being conducted by the International Water Association (IWA) and The Nature Conservancy (TNC) with the aim of advancing su...
March 3, 2019
Gavà becomes the first city in Spain, and number thirty in the world, to take the first step to become a water-wise city. The signing of the Principles for Wat...
Health
February 18, 2019
Potable water reuse started as pioneering efforts in Southern California and Windhoek, Namibia 50 years ago. This practice has seen tremendous growth over the l...
February 18, 2019
The UN High Level Panel on Water state “The replacement of inefficient taps, toilets, showerheads, washing machines, and dishwashers with more efficient model...
February 13, 2019
A digital platform with the purpose of promoting a transformation in the improvement of the management of companies in the water sector worldwide: AquaRating Co...