• performance-based contracts
  • non-revenue water

Reducing Non Revenue Water by Half in New Providence, The Bahamas

Organization Public-Private Infrastructure Advisory Facility (PPIAF) and World Bank Group
Author PPIAF and World Bank Group
Year 2018
Topics Drinking Water Systems, Urban Water Management, Water Governance, Regulation and Utility Management
Level of action Water & Sanitation services/ Utility level


The most populous island in The Bahamas, which faces water scarcity, has cut non-revenue water losses in half in the first four years of a non-revenue water performance-based contract. This case study explores the contract structure, and lessons learned, concluding with some key takeaways from the experience.