Best Practice Drinking Water Quality Management

IWES, University of Queensland, WaterAid Drinking water quality

Target Audience

Those seeking an understanding of drinking water quality best practice, professionals involved in operational, regulatory or service provision roles, those developing and implementing drinking water management plans.


This course provides training in best practice drinking water quality management. Taking a practical approach the course is targeted to those responsible for aspects of drinking water quality management in water utilities and private water suppliers as well as health and economic regulators.

This practical course is structured around a series of sessions that begin by explaining concepts using illustrative examples. Each short lecture is followed by small group and individual exercises to provide opportunities for participants to apply concepts to their situations. Case studies of implementation are given using leading edge Australian examples.

Learning Objectives

Day 1

Context and history of drinking water quality management
Guiding principles of multiple barrier preventive risk management
Waterborne disease outbreaks: causes, lessons and trends
Guideline values: current, recent changes and anticipated updates
Acute and lifetime exposure guideline values for chemicals
Health-based targets and endemic quantitative microbial risk assessment
Pathogen log reduction values
Sanitary surveys and drinking water source protection
Matching water treatment technologies to objectives
Water quality management in distribution systems
Validation of barriers In-sewer physical, chemical and biological processes.

Day 2

Regulation and oversight of water quality management
Formal requirements and standard of duty
Water quality risk assessment and management frameworks
NHMRC/NRMMC Australian Drinking Water Guidelines (ADWG)
ADWG Framework for Management of Drinking Water Quality
ISO 22000, ISO 9001 and Codex HACCP
Stakeholders and risk assessment team
System description and process flow diagrams
Water quality data analysis and presentation
Hazard analysis and risk assessment
Preventive measures and critical control points
Management of incidents and emergencies
Verification of system performance
Supporting programs underpinning the risk management system.