Jessica Ertel

IWA Projects Consultant
Jessica Ertel is a Consultant for IWA’s Water and Sanitation Services Programme. She provides research and coordination support on initiatives involving nature-based solutions for utilities, performance-based contracts for non-revenue water and wat... Read full biography
February 26, 2019
IWA launched its Task Group on Performance-Based Contracts (PBCs) in 2011 to support the growing awareness and implementation of PBCs in the water sector.  A product of this collaboration between water sector experts was the publ...
December 10, 2018
IWA Supports Capacity Development in Emerging PBC Markets   To support the growth of sustainable utilities, the International Water Association and the World Bank Group are promoting performance-based contracts (PBCs) as a me...